Shipping, Refund, and Cancellations Policy
Last updated: June 24, 2026
Shipping
Misty Creek letters are mailed on or around the 10th of each month.
Delivery times may vary depending on your location and the postal service. Once an order leaves Foxglove & Lantern, delivery timing is outside our direct control.
At this time, we ship to: [UNITED STATES ONLY / UNITED STATES AND SELECT INTERNATIONAL LOCATIONS].
Seasonal Enrollment
Each seasonal cohort includes three monthly mailings. Readers who join later in a season will receive any previously released letters from that season while supplies are available. Any reader who joins past the close date for enrollment will be enrolled in the next seasonal cohort.
Fall enrollment closes November 1.
Winter enrollment closes February 1.
Spring enrollment closes May 1.
Summer enrollment closes August 1.
Lost or Damaged Mail
We take great care in preparing and mailing every Foxglove & Lantern package. Once an order has been accepted and scanned by the United States Postal Service (USPS), delivery is handled by the postal service and is outside of our control.
Foxglove & Lantern is not responsible for mail that is lost, stolen, delayed, misdelivered, or damaged after it has been accepted by USPS. If you believe your package has been lost, stolen, or damaged in transit, please contact your local post office to file a claim or request assistance.
If your mailing is returned to us due to an incorrect address, we are happy to resend it once a correct address is provided. Additional shipping charges may apply.
If you experience an issue with your order, please contact us. While we cannot guarantee replacements for lost or stolen mail, we will do our best to help whenever possible.
Refunds
Because each mailing is prepared in limited quantities, we do not offer refunds on letters that have already been prepared, mailed, or delivered.
If there is a problem with your order, please contact us and we will do our best to make it right.
Cancellations
Seasonal cohort purchases are prepaid and cannot be canceled once the season has begun.
Annual subscriptions may be canceled before the next renewal date. Canceling prevents future renewals but does not refund mailings already prepared, mailed, or delivered.
Address Changes
Please submit address changes by the 1st of the month to ensure your next letter is sent to the correct address.
Foxglove & Lantern is not responsible for mail sent to an outdated or incorrect address if the change was not submitted in time.